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Heat Pump Installation and Repair in McAllen, TX

Installation, repair, and maintenance of heat pumps, the best year round match for Valley weather.

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Heat Pump Services in the Rio Grande Valley

A heat pump uses the same refrigeration cycle as an air conditioner, with a reversing valve that lets it run in either direction. In summer it moves heat out of your house. In winter it pulls heat out of the outdoor air, even fairly cool air, and moves it inside.

Electric resistance heat converts one unit of electricity into one unit of heat. A heat pump in Valley winter conditions typically delivers two to four units of heat for the same unit of electricity, because it is transporting heat rather than creating it. In a region where most homes are all electric, that difference is meaningful.

A&A HVAC LLC installs, repairs, and maintains heat pumps of every major brand, including standard split systems, packaged units, and ductless mini split heat pumps.

Symptoms to look for

If you recognise more than one of these, it is worth having the system looked at before it gets worse.
  • The system blows cool air when set to heat
  • The outdoor unit runs in heating mode but the house never warms up
  • Ice builds on the outdoor unit and does not clear
  • The system switches to auxiliary or emergency heat constantly
  • Loud clunking when the system changes between heating and cooling
  • The outdoor unit runs continuously in mild weather

Common problems we find

These are the causes that come up most often on Rio Grande Valley systems, and why our climate produces them.

Reversing valve failure

The component that lets the system switch between heating and cooling. A stuck valve leaves the heat pump able to do only one of the two, which is why a system that cools fine may refuse to heat.

Defrost control problems

Heat pumps periodically melt frost off the outdoor coil. A failed defrost board or sensor either leaves the coil iced or puts the unit into defrost far more often than necessary, wasting energy and blowing cool air indoors.

Auxiliary heat running unnecessarily

If the backup heat strips engage whenever the heat pump runs, you are paying resistance heat prices while owning a heat pump. Usually a thermostat configuration or staging problem, and often an expensive one to leave alone.

Low refrigerant charge

Heat pumps are more sensitive to charge than straight cooling systems because they have to perform in both directions. A charge that is close enough for cooling may leave heating performance poor.

Outdoor coil restriction

In heating mode the outdoor coil is absorbing heat, so a coil packed with dust, grass, or lint hurts heating performance just as much as it hurts cooling.

Ready to get this fixed?

Call A&A HVAC LLC and describe what is happening. We answer 24 hours a day.

(877) 237-1820

How we handle heat pump services

Nothing gets replaced until we know what failed and why. You approve the price before work begins.
  1. Mode by mode testing

    We run the system in cooling, in heating, and through a defrost cycle, because a fault often appears in only one mode.

  2. Reversing valve and defrost verification

    Valve operation, defrost board function, and sensor accuracy checked directly.

  3. Refrigerant and airflow measurement

    Pressures, superheat, subcooling, and static pressure measured in the mode where the complaint occurs.

  4. Auxiliary heat staging review

    We confirm backup heat only engages when it genuinely should, which is one of the quickest wins available on a misconfigured heat pump.

  5. Repair or replacement recommendation with pricing

    Explained before any work begins.

Side by side

Heat pump compared with the two most common alternatives in Valley homes.
FactorHeat pumpAC plus electric stripsAC plus gas furnace
Heating efficiency hereHighestLowestGood, depends on gas rates
Cooling efficiencySame as a comparable ACSameSame
Upfront costModerate to highLowestModerate, higher if gas must be run
Equipment countOne system for both seasonsOne system plus stripsTwo appliances to maintain
Performance in a hard freezeNeeds backup stripsStrongStrong
Best fitMost Valley homesBudget replacementsHomes with existing gas service
Heat pump compared with the two most common alternatives in Valley homes.

Why choose A&A HVAC LLC for heat pump services

  • Heat pumps tested in both modes and through defrost, not just in whichever mode the weather allows.
  • Auxiliary heat staging checked and corrected, which often cuts winter bills on its own.
  • Experienced with inverter driven and variable capacity heat pumps, not just single stage equipment.
  • Straight comparison against heat strips and gas so you can choose with real numbers.

Frequently Asked Questions

Questions we are asked most often about heat pump services in McAllen and the Rio Grande Valley.
What is the difference between a heat pump and an air conditioner?
Mechanically they are nearly the same machine. A heat pump adds a reversing valve that lets the refrigerant flow run in either direction, so it can move heat out of the house in summer and into the house in winter. An air conditioner can only do the first.
Do heat pumps work when it freezes in the Valley?
They keep working, but their capacity drops as outdoor temperature falls, which is why they are paired with backup electric heat strips. During a genuine hard freeze the backup carries part of the load. For the vast majority of Valley winter nights, which sit well above freezing, the heat pump handles the house on its own.
Why is my heat pump blowing cold air in heating mode?
Two possibilities. If it is brief and the outdoor unit is steaming, that is a normal defrost cycle clearing frost from the outdoor coil and it ends in a few minutes. If it is continuous, the likely causes are a stuck reversing valve, a low refrigerant charge, or a thermostat that is not sending the heat signal correctly.
How long do heat pumps last in South Texas?
Roughly 10 to 15 years, similar to an air conditioner here. Heat pumps run in both seasons, so they accumulate more hours than a cooling only system, but Valley heating hours are low enough that the difference is smaller than it would be in a colder climate. Annual maintenance matters more for a heat pump than for most equipment.
Will a heat pump lower my electric bill?
In winter, usually yes, and sometimes substantially, if you are replacing electric resistance heat strips. In summer the savings depend on the efficiency rating of the equipment you are replacing, since the cooling side works the same way as any air conditioner.

Need heat pump services in the Rio Grande Valley?

Call for a straight answer. Free written estimates on replacement and installation work.
Call (877) 237-1820

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