Privacy Policy
A&A HVAC LLC (“we”, “us”, or “our”) operates aahvacrgv.com. This policy explains what information we collect through this website, how we use it, and the choices available to you.
Information you give us
This website has no contact form and collects no personal information from you directly. There is nothing on it to fill in and submit.
When you call or email us, we collect whatever you choose to tell us during that contact, typically your name, phone number, address, and a description of the problem. We use it for one purpose: to respond to your enquiry and, if you become a customer, to schedule and perform the work. We do not sell it, rent it, or share it with third parties for their own marketing.
Information collected automatically
Like most websites, our hosting provider records standard server information when you visit, which may include your IP address, browser type, the pages you viewed, and the time of your visit. This is used for security and to understand aggregate site performance.
This website does not use advertising cookies or cross site tracking cookies as delivered. If we add analytics or advertising tools in future, this policy will be updated to say so before those tools are enabled.
Third party services
This website embeds a Google Maps frame so you can see our location. When that map loads, Google may receive information about your visit in accordance with Google’s own privacy policy, which is outside our control. The map is set to load only when it enters your screen, so it does not load at all if you never scroll to it.
We use standard web hosting infrastructure to deliver this site. Those providers process request data on our behalf in order to serve the pages to you.
Text messages and calls
If you provide a phone number, we may call or text you about your request or your service appointment. We do not use your number for marketing campaigns unrelated to the service you asked about. You can ask us to stop contacting you at any time and we will.
How long we keep information
We keep enquiry and customer records for as long as needed to provide the service, to honor warranty obligations, and to meet our legal and accounting requirements. Enquiries that do not become jobs are not retained indefinitely.
Security
This website is served over HTTPS, and form submissions are transmitted encrypted. We take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children
This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to any records we are required to keep. Contact us using the details below and we will respond.
Depending on where you live, you may have additional rights under state privacy law. Texas residents may have rights under the Texas Data Privacy and Security Act. Contact us if you wish to exercise any such right.
Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent update. Material changes will be reflected here before they take effect.
Contact us
Questions about this policy, or about information we hold, can go to:
A&A HVAC LLC
10202 N 14th St
McAllen, TX 78504
Phone: (877) 237-1820
Email: info@aahvacrgv.com